Refund policy

At Wavy, we care about your comfort and confidence. Due to the nature of swimwear, we follow strict hygiene standards.

Returns & Exchanges

• You may request a return or exchange within 3 days of receiving your order

• Items must be unused, unworn, unwashed, and in their original packaging with all tags and hygiene liners intact

• For hygiene reasons, returns or exchanges are not accepted if the hygiene seal has been removed or the item shows any signs of use

• Items that do not meet these conditions will be rejected

Defective Items

• If you receive a product with a manufacturing defect, you are eligible for a free replacement or return

• Please contact us within 3 days with clear photos of the issue

Refunds

• Refunds are processed after inspection of the returned item

• Once approved, your refund will be issued to your original payment method

• Processing time may vary depending on your bank or payment provider

Return Process

1. Submit your return or exchange request within 3 days of delivery

2. Our team will review and confirm your request

3. You will receive instructions to complete the return